Change scan file type from TIFF/jpeg to PDF – Ricoh MP C401

Fox Info Tech

From time to time we get asked to provide IT support for a client when a new printer has been installed.

Sometimes the default settings of new printers have changed from the previous printer/scanner and so a common request is that scan to email or scan to a folder is now saving the file type as a jpeg or a TIFF file, whereas previously it was a PDF document.

This guide will help to explain how to complete this operation on a Ricoh MP C401 multifunction printer from the administrator console.

Log into the printer as an administrator – normally these are admin as the username and no password.

Once logged in Navigate to the Device Management and Configuration settings as shown below;


Ricoh MP c401 Configuration Menu

Configuration Menu

This will then display the Configuration Menu, scroll down the page until you come to the Scan Settings;

Ricoh C401 Scan Settings

Initially we would normally look in the General, Scan or Send Settings to see where the file types are being saved as a TIFF/JPEG type of file and then change this to a PDF or Multi-page PDF. However, despite looking at this a number of times we still couldn’t see where to change these.

The place to look is the ‘Default Settings for Normal Screens on Device’;

Ricoh Multi-Page PDF

You will see above that the ‘Send File Type’ is set at Multi-Page: TIFF. Click the Drop Down box and then change this to Multi-Page PDF as shown in the example below;

Change to Multi-Page PDF

Then repeat the process for the ‘Default Settings for Simplified Screens on Device’

Mulit Page PDF simplified screen


That’s it you’re all done – all scans will now be saved as pdf.


Who are we?

We are Fox Information Technology and we love helping our clients solve IT issues and get the most out of their IT systems.

Need help?

Then please contact Fox Info tech here and we’ll be really happy to help you.